1. Introduction
Welcome to DelhiMarketing Agency! These terms and conditions outline the rules and regulations for using our website, available at Delhi Marketing.
By accessing or using this website, you agree to accept all the terms and conditions stated here. If you do not agree with any part of these terms, please discontinue using the website immediately.
2. Definitions
Client: The individual, business, or entity engaging with DelhiMarketing Agency for marketing or IT-related services.
Company: Refers to DelhiMarketing Agency.
Services: Digital marketing and advertising services offered by the Company, including but not limited to SEO, social media marketing, Google Ads, branding, website design, content creation, consultancy, and campaign management.
3. Services
DelhiMarketing Agency provides a wide range of digital marketing and IT-enabled services. The specific scope of work, deliverables, pricing, and timelines will be defined separately in a signed agreement, proposal, quotation, or statement of work (SOW).
4. Use of Website
By using this website, you agree to follow lawful and ethical guidelines. You agree NOT to use this website:
- For any unlawful or fraudulent activities
- To send unsolicited or unauthorized promotional material (spam)
- To impersonate any person or entity
- To misrepresent your affiliation with any individual or organization
Any misuse of the website may result in restricted access or legal action.
5. Intellectual Property
Unless stated otherwise, all content on the DelhiMarketing Agency website—including text, graphics, logos, images, and other materials—is the property of the Company and its licensors. All rights are reserved.
You may access the content for personal use, but you must not:
- Republish material
- Sell, rent, or sub-license material
- Copy or reproduce content for commercial use
- Redistribute content without written permission
6. Confidentiality
Both parties agree to maintain the confidentiality of all non-public information shared during the course of business. Confidential information includes business strategies, pricing, documents, login credentials, campaign data, analytics, and client details.
Disclosure is permitted only when required by law.
7. Payment Terms
Clients agree to pay for services as per the terms defined in the service agreement or proposal. Payment terms such as due dates, taxes, and accepted payment methods will be mentioned in the agreement.
Delayed payments may lead to paused services or additional charges.
8. Refund Policy
8.1 General Refund Policy
We aim to deliver quality digital marketing services. However, in certain cases, refunds may apply:
- Eligibility: Clients must raise refund requests within 30 days of service delivery.
- Partial Refunds: If work is partially completed and the client is dissatisfied, a partial refund may be issued based on work completed.
- Full Refunds: Granted only when no meaningful work has been delivered and valid reasons are provided.
- Non-Refundable Services:
- Consultancy sessions
- Ads spend paid to third-party platforms (Google, Meta, etc.)
- Any external tools or subscriptions purchased for the client
8.2 Refund Process
To request a refund, email us at Teamrohitshah@gmail.com with:
- Your name and contact details
- Description of the service purchased
- Reason for refund request
- Any supporting documents or screenshots
Our team will respond within 10 business days, and approved refunds will be processed within 30 business days.
9. Limitation of Liability
DelhiMarketing Agency is not liable for:
- Indirect or consequential damages
- Loss of revenue, profits, business, or data
- Performance fluctuations due to third-party tools, ad platforms, or algorithm updates
All services are provided on a best-effort basis, and results may vary depending on multiple external factors.
10. Termination
The Company may suspend or terminate access to services at any time, without notice, if:
- The client breaches these terms
- Payments are delayed
- Misuse of services or unethical activity is detected
Clients may also request termination as per their agreement terms.
11. Changes to Terms
DelhiMarketing Agency may update or modify these terms at any time. Updated terms will be posted on this webpage. Continued use of the website constitutes acceptance of revised terms.
12. Governing Law
These terms shall be governed and interpreted in accordance with the laws of India. Any disputes will fall under the jurisdiction of courts located in Delhi, India.
13. Contact Information
For questions, concerns, or support regarding these terms, please contact:
📧 Teamrohitshah@gmail.com
📞 Phone number listed on our Contact page